- Architectural Innovation - Part One
- Discontinuous Innovation - Part Two
- Disruptive Innovation - Part Three
- Radical Innovation
- Sustaining Innovation
- Incremental Innovation
With each innovation type, I attempt to capture what the authors had written about their innovation type and break down the innovation type into the dimensions which are described in an earlier blog - 27 Questions to Ask When Analyzing Innovations. In addition, I ordinal scale each dimension from 0 to 5. With 0 indicating that the innovation type either is not dependent on a certain dimension or the answers to the questions are negative.
The innovation type that is covered in Part Three is . . .
Disruptive Innovation
- Author: Clayton M. Christensen
- Book/Article: The Innovator's Dilemma, The Innovator’s Solution, Seeing What’s Next
From The Author
“The disruptive innovation theory points to situations in which new organizations can use relatively simple, convenient, low-cost innovations to create growth and triumph over powerful incumbents. The theory holds that existing companies have a high probability of beating entrant attackers when the contest is about sustaining innovations. But established companies almost always lose to attackers armed with disruptive innovations. . . Disruptive innovations introduce a new value proposition. They either create new markets or reshape existing markets” (Christensen, Anthony and Roth).
The Invention
- Element Change – 0
“Generally disruptive innovations were technologically straightforward, consisting of off the shelf components put together in a product architecture that was often simpler than prior approaches” (Christensen).
- Systems Change - 5
See comment under “Elements”. Disruptive innovations offer a different package of attributes.
- Performance - 5
Disruptive innovations tend to introduce products and services that are not as good as existing products and services.
- Benefit - 5
Disruptive innovations offer other benefits - they are simpler, more convenient and less expensive (Christensen and Raynor).
- Target Customers - 5
There are two types of disruptive innovations “low end” and “new market”. Low end disruptive innovations target those customers who stopped paying for further product improvements (overshot customers). New market disruptive innovations target those customers who lack the ability, wealth or access to conveniently and easily accomplish an important job for themselves (non-consumers) (Chrstensen, Anthony & Roth).
- Need Creation - 5
In both types of innovations they are addressing unaddressed needs. In both cases they do not address the current customer’s needs. Instead, they tend to under perform. In the disk drive example given in the Innovator’s Dilemma, the incumbent’s customers were never interested in the disruptive innovation, until down the road when the disruptive innovation became good enough. Instead these innovations address the needs of non-consumers and over-served customers.
- Value Network/Industry Shakeup - 5
Disruptive innovations disrupt industries. Incumbents either ignore or move up market when disruptive innovations are first introduced. Eventually, when the innovations meet the mainstream customer’s needs, then the entrants take over and incumbents crumble.
To the extent that these innovations produce a new set of activities along the value chain, the procedures are dramatically altered. However, since many of these innovations are based on existing technologies the equipment and processes to produce the innovation are not that different.
Disruption has a paralyzing effect on industry’s leaders. These firms became leaders because they knew how differentiate themselves through their activities. They optimized these activities toward producing better products and when presented with a disruptive innovation that requires a different set of activities, they are crushed under the weight of their own previously successful strategies. Disruptive innovations create a whole new value network that is geared to commercializing these inventions. They tend to include whole new distribution channels, although the suppliers in many cases are similar.
“Competence destroying discontinuities are so fundamentally different from previously dominant technologies that the skills and knowledge base required to operate the core technology shift. Such major changes in skills, distinctive competence, and production processes are associated with major changes in the distribution of power and control within firms and industries.” This redistribution of power and control within industries results in new players, new relationships and thus a dramatically new value network.
- Market Size & Growth - 5
Initially the market size tends to be much smaller than the mainstream market. This is one of the reasons that entrants often win, as incumbents ignore or flee up market in the face of such a small market. Growth tends to be high.


I'm just now getting used to the consequences of disruptive technologies that are so pervasive that they require disruptive responses in all known 'norms' (unless Remy, what I'm referring to is "radical"...I'm missing the full context : ). I was grappling with it all in the related 'dissonance' that occurs (or needs to occur) to facilitate successful movement through the shift (embodied in post http://twurl.nl/5e7ix8)
ReplyDeleteRemy, this is a good summation of disruptive innovation. It's so important to capture what I consider to be the two main critical features: 1) A good-enough product that satisfies customers' jobs along dimensions other than "classic" performance (or performance as it had been previously defined) and 2) the lower margins and and smaller market size that lull incumbents into a false sense of security.
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